Shipping Policy【Support】

No matter where our customers are, our goal is to provide the best transport and shipping options. We serve hundreds of international customers daily, and strive to provide you with quality service. 


A.The time frame of an order delivery is divided into two parts:

  • Processing time: 1-2 working days
  • Shipping time: 3-7 working days 

If you encounter any question or confusion about the shipping, please feel free to contact us:


B. Shipping fee: 

Shipping is free for all products in the JTF online store. 


C.Currently supported shipping countries:

Germany, France, United States, United Kingdom, Spain, Italy, Japan, Denmark, Finland, Belgium, Portugal, Ireland, Luxembourg, Netherlands, Austria, Bulgaria.


D.Do I need to pay customs or import charges for my order? 

The JTF online store covers all customs, duties and taxes for all customers. No additional fees will be surcharged after order placement. 

Price displayed at checkout is final.


E.Where are the products coming from? 

The shipping locations of JTF online store are currently from global JTF warehouse.


COVID-19 Note: As the COVID-19 restrictions affect our delivery services, please note that the shipping time may be longer than indicated. Our fulfillment team will continue to ship product orders daily as we take extra precautions to ensure their safety. We thank you for your patience and understanding. 

 Below is the shipping detail.

Country Rates                        Shipping Time        
United States   Free Shipping 3-7 Working Days
United Kingdom Free Shipping 3-7 Working Days
Germany Free Shipping 3-7 Working Days
France Free Shipping 3-7 Working Days
Italy Free Shipping 3-7 Working Days
Japan Free Shipping 3-7 Working Days
Spain Free Shipping 3-7 Working Days